The Rules Behind Every Rocket Play Account

Who Can Play

You must be 19 years of age or older to open a Rocket Play account, in line with the minimum gambling age applied across most Canadian provinces. We ask for this on registration and we verify it during our know-your-customer checks before any withdrawal is processed. One account per person, one account per household internet connection and payment method. Duplicate accounts, including accounts opened to claim a bonus a second time, are closed and any related balance is void.

There is no single national regulator overseeing online gambling for players across Canada outside Ontario's regulated market. We operate under an international gaming licence. The exact licence number and issuing authority are published in the site footer, please confirm the details there before you deposit.

Account Verification

Before your first withdrawal, and at other points we consider necessary, we ask for a government-issued photo ID, proof of address dated within the last three months and, where relevant, confirmation of the payment method used for deposits, such as a screenshot of an Interac e-Transfer confirmation or a partial view of a card. This is standard anti-fraud practice, not a sign that anything is wrong with your account. Delays in submitting documents will delay your payout.

One Identity, One Wallet

The name on your Rocket Play account must match the name on the payment method used to fund it. Deposits made from a third-party bank account, e-Transfer email address or crypto wallet not registered in your name may be refused or refunded, and any winnings linked to that deposit may be forfeited.

Bonus Rules

New players can claim a welcome package that includes bonus funds and free spins on selected slots. Exact amounts, wagering multipliers and eligible games are listed on our Bonus page and change from time to time, so check the current offer before you opt in. T&Cs apply to every bonus, including maximum bet limits while a bonus is active, a maximum cashout tied to bonus winnings, and an expiry window after which unused bonus funds are removed.

• Wagering requirements must be completed within the stated time limit or the bonus and any related winnings are forfeited.
• Games contribute differently toward wagering: most slots count in full, live dealer tables and certain table games count partially or not at all.
• Betting patterns designed to minimize risk while clearing wagering, such as covering both sides of an even-money bet, are treated as bonus abuse.
• Only one bonus may be active on an account at a time unless a promotion states otherwise.
• We reserve the right to decline or withdraw a bonus offer from any account where the terms have been circumvented.

Withdrawal Rules

Withdrawal requests are reviewed against your deposit history, wagering activity and verification status. Payouts to Interac e-Transfer and cryptocurrency wallets such as Bitcoin, Ethereum and Tether are typically the fastest routes once your account is verified, while card withdrawals can take longer depending on your issuing bank. We may apply a minimum and maximum withdrawal amount per transaction and per day, detailed on our Payments page.

Withdrawals are paid using the same method used to deposit wherever that is technically possible, as a standard anti-money-laundering safeguard. If that method cannot receive payouts, we will agree an alternative with you during verification.

Fair Play and Account Closure

We reserve the right to void bets, adjust balances or close an account where we find evidence of collusion, use of banned software, exploitation of a game or platform error, or breach of these terms. Suspected fraud is reported and the account is suspended pending review. Players may also request a voluntary account closure, deposit limit or self-exclusion period at any time through support or our Responsible Gaming page.

Changes to These Terms

We update these terms periodically to reflect new games, payment methods or regulatory guidance affecting the Canadian market. Continued use of your account after an update constitutes acceptance of the revised terms. Material changes affecting active bonuses or pending withdrawals will be communicated by email or in-account notice.

Related Pages

For details that sit alongside these terms, see our Bonus page for current welcome offer figures, Payments for deposit and withdrawal specifics, and Responsible Gaming for account limits and support resources. Ready to play under these terms? Register here.