How Rocket Play Protects Your Data
A plain-language look at what account and payment information Rocket Play collects, how it is stored, and who can see it.
Data Protection at Rocket Play
Last updated: August 27, 2026
Every Canadian player who signs up with Rocket Play hands over personal and financial details, from a name and email to a payment method for CAD deposits. Here is how that information is handled once it reaches us.
What Information We Collect
When you register at Rocket Play we collect the details needed to open an account, process CAD transactions and confirm you meet the 19+ minimum age requirement for real-money play in Canada. This is not a marketing exercise, it is what keeps your funds and your identity secure.
- Identity details: full name, date of birth, residential address
- Contact details: email address and phone number
- Payment details: Interac e-Transfer confirmation numbers, card digits (partial), crypto wallet addresses used for deposits or withdrawals
- Verification documents: government ID and proof of address, requested during standard checks or before larger withdrawals
- Technical data: device type, browser, IP address and approximate location
- Play activity: game history, session length, deposit and withdrawal patterns
Payment Data: Interac, Cards and Crypto
Most Rocket Play players in Canada fund their accounts through Interac e-Transfer, which routes through your own bank's secure interface rather than through us directly. We only receive confirmation that a transfer was completed, not your online banking password. Card payments (Visa, Mastercard) and MuchBetter transactions are processed through payment providers that handle the sensitive card data themselves. Cryptocurrency deposits in Bitcoin, Ethereum or Tether are recorded by wallet address and transaction hash on the relevant blockchain, which is public by design, but we never link that address to your identity for anyone outside the account verification process.
Storage and Security Measures
Account and payment records are stored on servers protected by encryption in transit and at rest, with access limited to staff who need it to process deposits, payouts or identity checks. Passwords are stored in hashed form, meaning nobody at Rocket Play, including support agents, can see your actual password. Firewalls and monitoring systems flag unusual login attempts or withdrawal patterns for manual review before funds move.
The specific hosting locations and the registered company responsible for data processing are published in the site footer. Please confirm those details there rather than assuming a location or entity.
Who We Share Data With
Data is shared only where it is needed to run the service or meet a legal obligation. That includes payment processors handling your Interac, card or crypto transaction, game studios such as Pragmatic Play, Evolution Gaming and NetEnt when you launch a title (they typically see gameplay data, not your payment details), and fraud-prevention services that help confirm a deposit or withdrawal is genuine.
| Recipient | Purpose | Data Involved |
|---|---|---|
| Payment processors | Process Interac, card and crypto transactions | Payment reference, amount, transaction status |
| Game providers | Run the slot or live dealer table you select | Gameplay session data, not banking details |
| Identity verification services | Confirm age (19+) and document authenticity | Government ID, address proof |
| Law enforcement or regulators | Only when legally compelled | As specified by the applicable request |
Data Retention
Account and transaction records are kept for as long as your account is active and for a further period after closure, long enough to satisfy anti-fraud checks and financial record-keeping. If you close your Rocket Play account permanently, contact support to ask what data is retained and for how long, since retention periods can vary by document type.
Your Rights as a Player
- Request a copy of the personal data Rocket Play holds on your account
- Ask for corrections to inaccurate contact or identity details
- Request account closure and ask what happens to your data afterward
- Opt out of marketing emails and SMS at any time via the unsubscribe link or by contacting support
- Ask which third parties have received your data for a specific transaction
Cookies and Session Data
Rocket Play uses cookies to keep you logged in, remember your preferred language and currency (CAD by default for Canadian players), and understand which games and pages are used most. You can clear or block cookies through your browser settings, though doing so may log you out or reset saved preferences each visit.
Age Verification and Player Protection
Because Rocket Play serves an adult, 19+ audience only, identity and age data collected at signup or before a withdrawal is used specifically to confirm eligibility to play. If gambling is becoming a concern for you or someone close to you, ConnexOntario (1-866-531-2600, https://www.connexontario.ca/) offers free, confidential support across Canada. Our own responsible gaming tools are described on the Responsible Gaming page.
Related Pages
For more on how money moves in and out of your account, see Payments. Full account and bonus rules are set out in our Terms and Conditions and Bonus pages. Ready to set up an account with these protections in place? Head to Register.